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Opinion | Want employees to return to the office? Then give each one an office

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https://archive.ph/TZtIu

cross-posted from: https://derp.foo/post/119697

There is a discussion on Hacker News, but feel free to comment here as well.

68 comments
  • Isn't it significantly cheaper for most businesses to be run remotely? What is the pressure of returning to work coming from?

    • It's so much cheaper that my last job, which was a remote-first company, was able to pay to fly everyone and a +1 to an all-expense-paid resort for five days to do team building. All of that was cheaper than an office in SF where they were based.

    • The portion of managers which don't actually contribute anything to productivity don't have much to do if everyone is at home.

    • It is!

      Most companies make BS solutions for fake problems. Not going to the office exposes a large chunk of fake needs.

      Do families really need two cars? If you aren't commuting every day, probably not.

      Having more free time means people are more likely to cook and clean for themselves. Can't make money off of that.

      How many suits do you need to own? None! You only owned them because you are supposed to wear them in the office.

      Dry cleaners? No longer a bill.

      Gas? When you aren't sitting in your cities parking lot of a freeway isn't bought as often.

      Speaking of parking lots, you aren't paying for parking anymore.

      Daycare and dog walkers aren't needed anymore.

      Going up work is expensive and companies want us addicted to these fake expenses.

    • many companies have multi-year commercial leases they suddenly can’t get out of and lots of office furniture they can’t liquidate. it’s a huge investment that suddenly worthless. (boo-hoo!)

    • So, I think the thing to do is to let workers talk frankly with their immediate supervisor and they're team mates, and then let people decide for themselves where they would work best from. Weirdly, most people don't go to work with the intent to do a bad job and can be trusted to make that choice for themselves.

      That being said, there are some legitimate reasons why some people want a return to office that extend beyond the "butts in seats means productivity" and "people will realize I'm not providing value if we work from home" that a lot of people jump to immediately.

      Some professions benefit a lot from face to face communication and coordination. The job can be done remotely, but it's a lot more work. Because rather than accidentally coordinating, you have to be deliberate with every interaction. Wfh has led to a lot less idea spread between teams in those areas, and often there's little idea about how to promote "so I was talking with Jan on the other team, and we had this idea..." Outside of making it so people can randomly talk to one another.

      Some businesses have significant investments in their office space. If they're not using it the pressure to divest from an unneeded asset is strong. Because everyone has this pressure, they might lose significant money selling at a loss, or as a penalty for breaking the lease.
      If they believe that the wfh trend will slow and possibly reverse to some degree, then they don't want to sell when it's cheap and be forced to buy when it's expensive again. This is often coupled with the previous point.

      The final reason has to do with attachment and people. When people don't see each other, they're less attached to one another. If your job is just a place you quietly work and get paid, there's less human connection stopping you from jumping ship immediately.
      You are also slower to adopt the company culture, which aside from bullshit buzzword stuff actually has value as the set of poorly defined social contracts about how the company interacts with customers, and generally "does stuff". The actual company culture that makes you know that project plans go in spread sheets, the project proposal in a text document, and how people expect the documentation wiki to be formatted. What style of gif to use to get a chuckle and make people remember the important bit.
      It also creates some difficulties for new entrants to the workforce. A lot of people with little or no office experience have reported a much harder time getting situated without people nearby to lend a hand. That process is much harder if there aren't people nearby, so some people want to encourage more people to come back to let that work better.

      In the end, these aren't enough for me to think we should be forcing people back, but they're worth considering and talking about as a company or team.

  • I can identify with this. I went on early retirement (5 years ahead of time) because I was sick and tired of an open-plan office that kept distracting me constantly. If I had to get something done seriously quickly, like consolidated month reports etc, I had to do it from home. My productivity was at 50% or less at an office because of constant interruptions, or colleagues talking at the desk next to mine.

    And of course senior managers would have their own offices, so they could get work done.

    The rule should be, if open-plan offices make so much sense for collaboration etc, then everyone gets an open-plan office, including HR and the CEO. They can also go meet in a meeting room for private conversations.

    It's easy to make decisions for employees when you don't have to follow those decisions yourself... want employees back at work, yes then make it better for them.

  • I was very ambivalent about WFH all through the pandemic. But I had a job which involved hardware development. When I was forced home due to the pandemic, I had to bring half my lab home. When we were contemplating going back and being hybrid, I told my boss that I had too much physical shit to interact with on a daily basis to be in two places. I either had to stay home, or move all my shit back to the office and stayed there. But I had an actual cubicle and a lab there. If I needed privacy to get stuff done, I could sort of get it.

    Meanwhile, I got a fully remote job offer and took it. It is more of a systems role, and I can do much more of it remotely, so it works well. I still make several trips a year to the home office though, in an extremely HCOL area. Their office is one of the super-open-floorplan offices. Before the Pandemic, I was told it was packed and nobody liked it at all. But during the pandemic, people literally got days of their life back because they no longer had to spend 2+ hours a day commuting.

    They've been trying to get folks back to the office at least once a week, but they're not forcing the issue. If anything, the managers end up there more often than the workers. When I go there, I have the advantage of being able to expense my travel, so I can stay close. And with the exception of that one day a week, the office itself is a ghost town. There might be a few dozen people in a place that can "hold" hundreds (like sardines). But on that one day, there are so many people talking that if I have a critical meeting, I just stay in my hotel instead. Plus, so many meetings are with offsite people anyway (the company has employees around the world) that even with so many people on site you're still doing the meeting over the Internet anyway.

    Open floorplans are an absolute joke. They need to die.

    • I'm an embedded software developer, I WFH since pandemic and in my basement I set up a small desk with power supply, soldering iron, oscilloscope, etc so I can continue to work with HW that company send me, it's the best :) I never want to commute 2h again

      • Any tips on breaking into that kind of industry? It is a dream of mine to be an embedded software developer but my skills are very hobby-level and I don't have a degree or anything.

  • Honestly, that still would not be enough to change my opinion here about Work From Home. We have the systems and tools at our disposal to make the office life redundant. The notion that work from home employees largely abuse the privilege is simply an opinion without any hard facts to back it up. Indeed it is actually the opposite. Employees are happier and more productive. A minority may abuse the privilege but those are the ones you fire for cause. You don't end a system that works overwhelming well. That would be kind of like scrapping a car because there is a small scratch on it.

    The old notion of having to punch a clock is over as well!

  • I wouldn’t return to work if you offered me the whole building.

    for my entire career, 100% of my work has been on the computer. once in a while, I may have some client interaction, and for that videoconferencing is fin 99.99% of the time. the 0.01% it’s not, I can go on-site. I’ve never attended a meeting that couldn’t have been an email or that couldn’t be handled via videoconference. what managers I’ve had fall into 2 categories:

    • The Quite Ones: these are the good managers who send short emails regarding project needs/goals and periodically check in on progress, providing feedback when necessary.
    • The Overbearing Micromanagers: jerkwads who feel the need to constantly insinuate themselves into my process and assert their position of power just for the sake of it, often negatively affecting both my workflow and the end-results of the project itself. They send huge, monotonous emails full of corporate-speak which say very little, set regular meetings that waste time and accomplish nothing, and set capricious, pointless policies which often change equally capriciously. I suspect this is done because they’re too incompetent to do their actual jobs and are designed both distract from that and remind us “who’s boss.”

    Obviously, the first can be dealt with 100% remotely, and the second has positioned themselves, through being terrible at their jobs and being terrible people in general, to require workers to be present, mostly to justify their own jobs which would amount to nothing if there were no employees physically present to subject to their petty torments.

    so, yeah, give me my own office? that’s not gonna cut it, as it changes exactly 0 of the reasons why I never want to return to the office, which are the commute, the stifling work atmosphere, the management, and the fact that there’s 0 reason to ever be there physically anyway due to the nature of my work.

  • I don't need an office, I already have quite a nice office at home to work from.

  • I have zero interest in going back beyond possible a big meeting type thing or something. Open office plans are one of my personal hellscapes. I can't hardly focus on what I'm doing for all the movement and noise. I do get it for certain types of jobs but I'm a dev and can collab online with less distractions and get my stuff done. My stress level is less and my boss is still happy.

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