Blizzard has opened up about the impact Overwatch 2 "review bombers" have had on the team, acknowledging that the "dissatisfaction" stems from "the cancellation of the much larger component of PvE that was announced in 2019 [...] that Blizzard ultimately couldn't deliver".
In a statement posted to the game's official website, Aaron Keller said that while being review bombed "isn't a fun experience", the plan was to "move forward" by "adding to and improving Overwatch 2".
“Core players“ stating the game is in “its best state” reminds me of failing restaurant owners listening to the positive feedback from the customers who remain and ignoring the fact that most negative “reviewers” vote with their feet and wallets, not with their voices.