I don't know if I agree with the content necessarily but do find it funny if I'm following right.
When on the phone with an automated system, many of them will bypass to a real person if they hear certain phrases, "representative" being a very commonly used one. I think it's saying the way you say representative reflects your true self, whether you just calmly repeat "representative", or yell "REPRESENTATIVE" at the robot until someone picks up lol
You're so lucky. The voice ones suck because you have to be somewhere really quiet and if anyone is around to hear you, they can get info on what you're calling about. It can be embarrassing.
Because most of them switch me to a live person immediately if I yell curse words at them, but trying to guess their limited word recognition takes forever.
I asked chatgpt to explain it…surprisingly not bad:
This is humorous because it suggests that speaking to an automated phone system in a certain way—often out of frustration when trying to reach a human operator—reveals one's true character. It's a playful take on how technology can sometimes bring out unexpected sides of us, especially when it doesn’t work as smoothly as we’d like.
But it doesn't provide an explanatory context. It still assumes everyone knows what the hell these words mean, mainly "representative" in this context.
I was more-so interested in determining whether chatgpt would be able to understand the humor in OP’s post, and thought it would be neat to share what it came up with.
How old are you and where do you live that you have never called some company or service and been put on hold and forced through hoops to have to ask to speak with a real person?