Google accidentally deleted a $125 billion pension fund's account

About half a million customers of the Australian fund UniSuper were locked out of their accounts for a week

4 comments

And is the guy who pushed for redundant backups going to get a raise or promotion? Unlikely.
- Backup Bill, they call him. He will nominated for the highest honor bestowed to lowly overworked IT workers. An off the books comp day. And maybe cake.
The result: more than half a million UniSuper fund members had no access to their accounts for about a week, The Guardian reported last week. UniSuper had a backup account with another cloud provider, and service was restored May 2.

This sound reaaally bad for Google. Sure it makes sense to have a backup, but needing that lifeline because Google failed at the one job they had - ouch!
Btw. the rest of the article is interesting, too.
Think about this for a minute: This is a story about someone who called Google with a problem and Google answered.