Apple @lemmy.world misk @sopuli.xyz 4 mo. ago

Apple needs to explain that bug that resurfaced deleted photos

www.theverge.com Apple needs to explain that bug that resurfaced deleted photos

Silently releasing a fix isn’t good enough.

18 comments

I'm impressed the verge was able to refer to the issue without using the word nudes in the headline.
- hey I learned how to build a pc from verge. I mean it didn’t turn on but they’re trying.
  
  Did you forget your live strong bracelet?
- lol nope they already did
  
  https://www.theverge.com/2024/5/15/24157284/apple-iphone-ios-17-5-update-deleted-photos-voicemails
Apple
I agree that they need to better explain what the hell happened without making the fucking media break it down for us:

Apple says iOS 17.5.1 fixes ‘rare’ bug that caused deleted photos to return

It is notable how quickly Apple pushed this fix out. But more detail and addressing consumer concerns would go a longer way than this single explanation they provided:

This update provides important bug fixes and addresses a rare issue where photos that experienced database corruption could reappear in the Photos library even if they were deleted.
we. need. data. we. have. data. we. gain. money. So f**k off!
Apple needn't do anything Apple Enthusiasts will lap up any bullshit Apple can dish out. Apple and its products are sacrosanct to the average Apple buyer.
Yawn. So boring.

Database corruption bug.
All today’s fix confirms that this bug did exist, it was a problem, and it had something to do with database corruption. And by ignoring requests to comment publicly on the matter, it doesn’t impart confidence that this won’t happen again.

99.9% of Apple customers wouldn’t understand it if they explained this in any more detail. And they’re not gonna tempt fate by saying something stupid like “we guarantee this is fixed forever”. I get where this reporter is coming from but she should probably accept that this explanation is the last thing Apple will say about it.
- Criticism is due. The relationship between proprietary software and privacy shouldn't put trade secrets over personal secrets. A "we totally weren't just secretly keeping all your pics for AI training or whatever" isn't enough of an answer.
  
  The EU should take Apple to court over this for violating the GDPR.
  
  If they aren't deleting user data the user has deleted, especially old data that should've been flushed from all redundancy and resiliency measures years ago (backups, indexes, caches, etc), then they should be fined billions.
  
  Criticism is definitely warranted, but Apple's not the kind of company that shows how the sausage is made beyond whitepapers. I wouldn't expect much follow-up is all I'm saying. If seeing the code is important, Apple is the wrong company for you.
- Nothing prevents them from answering questions or making an blog post or announcement to talk about the issue. Not necessarily in the update change notes, but at least somewhere. It’s not like they can’t.
  
  No, it's like they won't. Cost / benefit says no...

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