First Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.
First Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.
![](https://lemmy.ml/pictrs/image/4ab63d99-0e6f-4c56-ab80-481f5b132c59.jpeg?format=webp&thumbnail=128)
Generative AI is the latest in a long line of technologies that promise innovation and fixes but grind away at public life
![AI can't fix what automation already broke](https://lemmy.ml/pictrs/image/4ab63d99-0e6f-4c56-ab80-481f5b132c59.jpeg?format=webp)
We live in a sci-fi dystopia.
![aboringdystopia](https://lemmy.world/pictrs/image/9677e716-69d1-40b0-80e1-99b81d23256d.png?format=webp&thumbnail=48)
First Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.