First Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.
First Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.
![](https://lemdro.id/pictrs/image/974bd782-b3a5-450d-8513-6ba9fcfe6362.jpeg?format=webp&thumbnail=128)
www.bloodinthemachine.com AI can't fix what automation already broke
Generative AI is the latest in a long line of technologies that promise innovation and fixes but grind away at public life
![AI can't fix what automation already broke](https://lemdro.id/pictrs/image/974bd782-b3a5-450d-8513-6ba9fcfe6362.jpeg?format=webp)
We live in a sci-fi dystopia.
3 crossposts
![aboringdystopia](https://lemmy.world/pictrs/image/9677e716-69d1-40b0-80e1-99b81d23256d.png?format=webp&thumbnail=48)
First Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.
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