First Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.
First Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.
![](https://lemmygrad.ml/pictrs/image/489697e4-e878-41cc-a76c-a120c5f73608.jpeg?format=webp&thumbnail=128)
Generative AI is the latest in a long line of technologies that promise innovation and fixes but grind away at public life
![AI can't fix what automation already broke](https://lemmygrad.ml/pictrs/image/489697e4-e878-41cc-a76c-a120c5f73608.jpeg?format=webp)
We live in a sci-fi dystopia.