Depends on who it is. I'll spend 10 hours on a pc issue for my mom but if it's a cousin and it takes more than 10 minutes I'll either say it's outside of my knowledge or straight up say I would have to charge because of time commitment.
Depends on your level of agency as well. As a tech savvy teenager I felt I wasn't allowed to say no to my family asking for computer help. Now I follow what you outlined, close family and friends, free. Not so close family, 10.00 to look at it. 20.00 if it's difficult.
That's fair. I look at it for free if they bring it over but I charge 25 with a 3 hour minimum if there's any work. Most people say no thanks, I helped an older lady replace her hard drive and didn't actually charge her even though she wanted to pay since it really was just 5 minutes to order a new one and 10 to change it out once it got here. She gave me some homemade cookies so it was a good deal for me.
Haha did you get woken up in the middle of the night to fix things too?
I had the opposite solution though. I just threw money from my summer job at computing infrastructure until they had things that wouldn't often break. Maybe a bit silly, but it did eventually work!
I don't think anyone woke me up in the middle of the night to fix their computer when I was younger. If it did happen it was so infrequent that I don't remember it happening today.
Same. I owe a lot to my parents. The stable nurturing home they provided was a huge leg up in life. Showing them a thing or two on the computer was the least I could do.
The whole thing has degrees.
I very much like to help my mother to update her browser.
I really don't want to help choosing a printer to my cousin's second brother's wife AND install it during Christmas when we are home and I want to just chill with my close family.