I regularly go to a Vietnamese restaurant with work colleagues not only because the food is great, but the entertainment value of the owner berating you for not eating the expensive vegetables or calling you an idiot because you ordered the small drink despite the small price difference is just hilarious. You can tell he isn't faking it too, the guy really just can't keep it in. We love it, but I've met plenty of people who vowed to never return after the experience.
I feel like if you applied to work there it was because you wanted to be able to berate the customers. While they may be required to do it if they want to do it, then it’s the same as if they did it on their own.
Haha my city had a Dick's Last Resort, it was fun!
My favorite story about that place is when my boss and his wife (unknowingly) went there with another couple. They were VERY proper Brits (in the US) in their mid 70's. The husband of the other couple wanted to know if there were seeds on the sandwich bun . The waitress asked if he was a some kind of Fâ—Źâ—Źâ—Źing expert. The guy goes on to explain he has diverticulitis without batting an eye
That reminds me of the Amadeus bar in Leuven. The owner was notoriously grumpy and curt. I sometimes went there as a student to play board games. One time he seemed very interested as we were playing, as he was looking at the board. We asked him if he wanted to play with and he just went "No, I'm wondering how much longer this game will take so I can kick you out and close."
There was a place like this in Vancouver, no idea if it is still there.
The Elbow Room. "Food and service is our name, abuse is our game!"
One of our group asked for water, he got told his legs worked and he could get it himself. The food was amazing, although we did get told off for not finishing our plate.