I went with ProtonMail because it is based in a non-five eyes country... Plus it was launched by CERN scientists - major geek coolness factor. Recently upgraded to the basic paid tier.
I like it, been a paid user for 4ish years now. The only complaint is that the way they develop/release/update their products is all over the place. Everything is soon™, they release entirely new products (Proton Pass) while their existing ones lack extremely basic features, and there seems to be no rhyme or reason to whatever roadmap they're working off of. The long term goal is clearly to make an everything ecosystem, but I'm not sure I want all my eggs in one company's basket, even if it is Proton.
The important thing is their privacy/security, which I fully trust, more than any other provider. But boy howdy am I still waiting on some real basic features in some of their apps.
@Gleddified I’ve noticed quite a few companies that seem to roll out new features instead of fixing issues first. I do like Proton though. Skiff is right up there
happily using proton since 2017. i endorse their work so much that i upgraded to a basic paid plan way back, and then when they changed the subscription tier system, i was automatically grandfathered into the most premium personal plan (simplelogin, 10 simultaneous vpn connections, etc) while keeping my original subscription price :)
i’m so happy to see them continue to flourish and support noble causes like anti-censorship under oppressive regimes and free tools for activists fighting for their lives.
I’ve been using ProtonMail and ProtonVPN for a few years and like both. From a privacy and security perspective, they’re an excellent option. They even make it easy to configure some security mechanisms that are either not yet widely adopted (DANE, MTA-STS, etc) or just excessive for the average user (PGP encryption).
Their interface has also improved tremendously in the last year or so, which previously was my only real complaint.
Tutanota encrypts the subject title while ProtonMail does not. I think it's because they use OpenPGP for compatibility with other email services, but it doesn't support that feature.
I'm a visionary member with proton and am happy with the service. The only downside is I can't send messages to people in certain countries and they cant send to me.
I haven't been using it long but Proton Mail has been solid so far, I have no regrets about going with them. I had to deal with their customer support and they were actual people who were genuinely helpful.
I didn't like Tutanota and am currently trying out Proton mail. I went through a stretch where I had not logged in to Tutanota (the site) for like 4-6 weeks (was checking from my phone mostly) and it deleted my account for inactivity...which being an encrypted, privacy focused website meant the recover process was super difficult.
Ultimately I decided they were a bit too fringe and not fully cooked yet and went with Proton Mail.
Just as likely a glitch as anything, just can't take the risk it would happen again as a main daily email personally. Glad you're experience has been different.
I've being using Proton Mail as a free user for quite a while now, and I don't really have anything to say about it. Though I was a former Tutanota user. I would say that Proton Mail is better due to its tracker blocking, link cleaning, and more.
Proton have better UX/UI for web and mobile, that was sole reason went from tuta to proton.
Both are great tho, but free are very limited on them. + they are smaller company, and some support I'm privacy industry would be great
Basic paid plan on Tuta is great ($12/year). If you just need an email go for tuta.