As a probably not autistic person, email is one area where warmth is not wanted. Just get to the point, I have a dozen more to get through. And that's precisely why you shouldn't use AI to write email, AI rambles, I want 1-2 sentences, short phrases are fine.
You really cannot blame them. Especially when Universities partner with OpenAI and cut off all ways to contact advisors aside from text and email right before admissions.
I don't get the entitlement. I'd need to see the context for the first message but who cares if a robot penned the message?
Even in annoying circumstances, like if it seems you've been auto-rejected by a bot, you can frame it better than "I demand to see your manager human."
Edit: on review, it's less "entitlement", more "smarmy". Equally annoying.