"Look mistakes were made, it's just that technically they didn't violate official policy letting a madman gun down your children while they cowered in the hallway."
someone told me the pigs shooting blindly into a car because of an acorn didn't violate any policy despite violating literally half of gun safety rules
For sure, you don't really get to see the system say "technically we don't owe you anything by design, we are an instrument of force that has no inherent connection to your safety or wellbeing" out loud very often. You know they're not on good footing when they have to resort to that.