It deserves it. It's not a perfect game, but it's a hell of a good one and it is incredibly satisfying to play.
My biggest gripe is that save scumming often feels absolutely necessary because you'll unknowingly get yourself into situations that you just can't push through without reloading or your whole party dying.
A good DM knows that games are most fun when the party barely scrapes by, but doesn't die until the end game. If they could have implemented some sort of dynamic difficulty that adjusted background rolls and enemy decisions to keep the player pushing forward, it would have felt much more satisfying.
I think that's one of the biggest complaints people have had of the dialogue system. It's really annoying to have a person in your party who could nail the conversations, but not be able to use them.
Especially when you walk into a conversation with a person specifically interested in one of your party members, but that specific member just has to stand there silent.
Dynamic difficulty feels cheap to me, and I imagine it does for the developers too, which is why they give you nearly perfect information in a way that a DM probably never would. When I played the RE2 remake, the one mod I wanted was one that would turn off dynamic difficulty; that mod would eventually exist, but after I had long since finished the game. At the time, there was little else besides mods that enhanced Claire's wet t-shirt physics.
It definitely has plenty of flaws, but the good things heavily outweigh the bad.
I mean just the shear scope of that game is crazy. It's very ambitious .There are so many dialog options. I've tried to explore as much as I can in my first playthrough but I can tell there's a lot of content that I've missed.
I agree about the same scrumming. Particularly in the beginning when I had low level characters, I would think I was being clever and bypass some section only to accidentally wander into a a bunch of hostiles that far outnumbered my group and repeatedly get massacred.
As much as I agree with your opinion on save scumming, truth is all of the Infinity Engine games were like this as well. Even if you're a seasoned D&D player, it's all too easy to get completely wiped in the dungeon at the beginning of BG2 to an imp because barely any of your party's attack rolls are successful at Lvl 1.
Balders Gate 2 was developed by Bioware and published by Interplay. That's not to say Larian couldn't have learned from it anyway, but it's not a lesson they would have learned from experience.
It's not fudging roles, it's making NPC decisions that help keep the game moving forward.
A party of actual players would not be very happy with a DM that killed everyone in the first two hours of playing. Which is exactly what happened when I played BG3. Quickly taught me to save often and reload when I realize I'm completely losing a fight.