Hidden cameras capture bank employees misleading customers, pushing products that help sales targets
Hidden cameras capture bank employees misleading customers, pushing products that help sales targets
AKA "surprisingly, oligopolies are there to make money and care about their customers just enough not to pee on their faces while someone else is looking".
I’m shocked, shocked I tell you!
OMG having a sales target causes people to push the things that help them meet their sales target? How could we possibly have predicted that?
Interesting article, but nowhere near what Wells Fargo was doing. They had institutionalized their fake account openings. The average customer had 8 accounts (including checking, savings, credit cards, mortgages, etc.). That's obviously too many.
Unrelated to the topic at hand, but I have something like 11 accounts with Tangerine (they're free). It's convenient for budgeting for different things.
So… we should allow them to keep going until it gets that bad?
I'm lucky to have a lot of savings. I regularly get calls and emails from Scotiabank telling me to buy mutual funds and increase my credit limit. I always figured that if someone contacts you saying they have an offer that will make you a lot of money, they're lying. CBC seems to confirm that.
I closed my accounts at TD years ago because I was tired of sales pitches every time I went into the bank for any reason.
Tiddy bank?
Not just oligopolies.
Opolies suck.