Live Nation/Ticket Master won't give you your tickets unless you install their app

Yes because the security of barcodes and screenshotted tickets were such a huge problem before. Paying customers used to constantly miss out on events because someone else had already gotten in with their ticket. /s

Live Nation could be hit with antitrust suit as soon as next month

I was given a free ticket to an event last night. I did it all using their web page. Their page was very slow and when I finally got to the point where it was supposed to show the ticket, it kept blanking the page right when the bar code would load. Luckily the gentleman at the booth could see it was legitimate and that there was a technical issue, so he printed it out for me.

That monopoly must go.

Another company that will never see my money again. Mastodon and Lemmy are making me save way more money than any financial advisor ever could 🤣

The Amazon equivalent for my country does this for their site on mobile by removing filters and making it so anything related to your account just tells you to use the app.

However If you toggle desktop mode in your browser everything works perfectly fine. It's almost as if they just want to data mine you. Surely no company would have that as a motive!

I'd say just use a different service but, uh... What other service is there? 😟

Well if they want people's data from having their app they should give heavily discounted tickets 👁️👁️👁️🤣🤣🤣🤔🤔🤔🫡🫡🫡🙄🙄🙄

I’ve seen my last show

You can use the mobile website if you don't want to install their app. You can also put the tickets in a mobile wallet if you use one.

This is just so you don't screenshot, share it, and try to double-dip your ticket with a friend.

It makes me so mad that there are so many artists I cannot see because they only offer tickets through this scam. Billy Joel has been a lifelong bucket list artist, and I can't go see his tour because of this bullshit.

Oh well, I'll continue going to concerts using tickets sold by the venue.

You can use your phone’s browser to access the ticket. From https://help.livenation.com/hc/en-us/articles/9907955578129-How-do-I-use-Mobile-Entry-tickets

How do I find and use my tickets?

On a mobile browser:

Open a web browser app and go to Ticketmaster.com.

Sign into your My Account.

Tap the circle in the top right and tap Upcoming Events.

Find your order and tap View Tickets to access your tickets. We recommend adding your tickets to a digital wallet so that you’ll always have your ticket on hand.

Your phone’s your ticket — scan it at the venue entrance and you’re in!

Also, if the event isn’t Mobile-only, you can select a different option for your ticket. See https://help.livenation.com/hc/en-us/articles/9902009367953-How-are-tickets-delivered for more details.

I hate Ticket master with passion. It's a personal life goal to see this disgusting business die.

Haven't bought anything on Ticketmaster or their owned companies in years. And I generally go to 2 to 5 live shows a month.

This and their policy towards VPNs means I won't support them.

I'd ask for a refund

Even NFTs would be better than this.

You can add it to your own mobile wallet as well.

When I have a concert I usually install the app, load the ticket into my mobile wallet, and delete the app

You also can't do shit with their service, app and web, if you're on a VPN. It just refuses. Even -- and this may be illegal -- unsubscribing from their emails.

One step closer to 1984. :(

you might be able to add them to Google wallet if you have Google wallet.

In US, bought a ticket for event in UK online. Can’t download app in US. (Tickermaster UK) Have to use browser. Hope I have connectivity!

Pitiful. Shameful.

I just got some tickets from ticket master, and they didn't have this, but AXS does force you to install the app no matter what.

I think it tells you when you go to buy them, in the delivery method.

I think this has been the case for a while

Just do Will Call. This is to mitigate scalping, everyone should be in favor.

While they suck horribly, also scalpers. I have almost no issue with a venue requiring a verified app and quite frankly picture ID to allow entry. But please figure out how to do it without giving ticketmaster a dime.

I've never bought a ticket on ticket master or anywhere else in my life. I just don't ever go to things that require tickets 😂

This is simply false. They're an awful company, but you can just use your browser.