And before anyone starts the discussion all over again... That's 70,000 customers who have reported outages on a single site, and is by no means indicative of the total number of customers who are actually without service.
Yeah I agree, it should have at least said something like "have reported service issues..." Of course the article makes that more obvious, but even the comments below the original article were filled with people who didn't read it.
Can't even sign into AT&T to view/report the outage. You can (conveniently enough) sign in to pay your bill if you want. AFAIK, the 70k number is the number of reports at Downdetector. It's probably 100s of thousands affected, if not millions.
"According to an industry source who spoke on the condition of anonymity, the root of the outage appeared to be related to how cellular services hand off calls from one network to the next, a process known as peering. "
Not only ATT but T-Mobile and Verizon customers too.
Primarily looks to be in the south from what heat maps I saw, kinda sorta near backbone hubs.
Could be a result of shit infrastructure/weather or an attack (which is also a result of shit infrastructure) but no real info afaik has been released.
I live in the upper midwest and we were hit by it too. Myself and a bunch of my co-workers were without service until about an hour ago. We're mostly AT&T and Verizon around here
Where I am they're pretty reliable, and have better coverage than Verizon. My company provides a Verizon hotspot for work on the road, but I had to add hotspot to my at&t plan because Verizon leaves me without service too often.
I'm not affected by this outage where I'm at, but my wife at home lost service and had to restart her phone to get it back.
This didn’t appear to be location based. I’m on a family vacation with 7 total people on AT&T and 3 of us were affected and 4 were fine. Didn’t have anything to do with the model of phone, the plan you were on, or your location/tower you were connected to. Seemed to just straight up be random. Also a reboot fixed one phone, but not the other 2.
Is AT&T known for having shitty service nationwide or something or is this just a “big company bad durhur” meme? Where I live, they’re easily the best of the big carriers. I’d love to switch to someone else, but they have the best coverage by far and I honestly can’t remember the last time I had a service outage. I despise them as a company, but I can’t complain a bit about their service and I’ve had an account with them since 2001.
Oh so your phone habits and data were totally illegally spied on.
Funny how you have been a customer that long and have missed that. AT&T isn't just any old phone company, it is one that facilitates illegal domestic spying on US citizens.
Don't forget they were never prosecuted because the Bush admin granted them retroactive immunity for their part in a warrantless domestic spying program.
AT&T is about as evil as you can get in a phone company.