I haaaate Teams. Worst thing ever to happen to workplace productivity. And (unless this has been fixed since I retired) chat history isn't persistent past 6 months so you lose your proof of what was discussed, unlike email.
Once worked a job in the financial sector, they enforced all Outlook clients to purge emails 3 months old AND disabled all of outlooks built-in archival tools...
Those bitches didn't disable VBA though, so I built my own Outlook archival tool all in VBA complete with an sqlite DB and a UI. Ironically, it was more stable and less susceptible to corruption than outlooks own tools lolol
Oh it for sure was, a year or 2 before I was hired they got hit with a regulation violation (not sure which anymore, I think it was Reg B) and then a few months after that this outlook policy conveniently came into effect to "minimize impact from a data breach" lmao
To me, this is its biggest flaw. You can't scroll back in chats very far, but you can search for lines further back. However in a truly spectacular display of uselessness, the search only returns the chat bubble you searched for, with no surrounding context.
oh my god this drives me absolutely nuts when I'm looking for help I received months ago and distinctly remember enough to put into a search bar but can't go back to the actual conversation... even though it is clearly saved somewhere since it still comes up in search!!!
From my experience, discord might have one of the best chat searches out there. It's stupid fast and you can search metadata like time, sender, attachments, etc.
The chat history is the big one for me. It’s not even that it’s not persistent; I’d be fine if it just purged all messages after a set period. The problem is that it seems to selectively purge some messages but keep others. Makes me feel like I’m crazy when I go back and try to find something that I know I sent a while ago, but there’s just a gap.
Yeah, that’s unfortunately a thing, too. It’s the one size fits all solution to data protection and security. Made by people who like to make their own life easier, no matter the cost to everyone else. The GDPR does not allow us to store personal data indefinitely without reason, so let’s automatically delete every email without exception, no matter if it is still for an ongoing project or not.
Chat history is forever by default and has been for years so far as I know, anything else is a company policy. People don't appreciate how much control their company has over the experience.