How about no?

No, Firefox doesn't have bugs with your store. Your store has bugs.

Classy to blame Firefox for bugs in their code :)

If devs write code for Chrome, yeah, maybe then it doesn't work in Firefox guys....

We had exactly this situation in the 90s with internet Explorer.... But new devs need to relearn lessons of course.

firefox has a lot of bugs with our store

Well, I think you got that backwards.

At least they seem to be working on it. Directing Firefox users to use a different browser in the mean time, temporarily, seems reasonable even if the language on that popup is a bit imprecise.

I did try adding a shirt to the cart and yeah, it added the wrong size. I'd have to switch to chrome to successfully complete an order at the moment. It's unfortunate, but as long as they're trying to fix it I don't see any point in feeling outraged.

The bug is they can't track you well enough

Firefox has a "bug" that makes our tracking code not work. Please switch to Chrome so we can track you.

That disclaimer announcement just screams lazy IT, or general management by your side.

It's not super difficult to just make a standards compliant website. I always wonder how in this day and age people manage to create professional websites with browser specific bugs.

if you can't even be arsed to fix your website i certainly can't be arsed to buy from you

lmao write your website better then. That popup sure looks like its working

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Correction: your store has a lot of known bugs with Firefox

This is the laziest dev work. And somehow they've convinced the owner that this is fine and got paid.

"firefox has known bugs with our store"

it's not my fault you have trouble with designers

also brb bookmarking that site

Remember the Internet Explorer domination?

That's a very weird of saying "we use a lot of non-standard code practices in our software".

1. Just visited the site with FF, and got no such error. It's a Shopify site, and I'm sceptical.
2. If it's a typical Shopify SBO, it could easily be a single person - the owner - working out of their house. There is no developer, except those employed by Shopify.

The owner probably populated the store themselves; the entirety rest of their computer experience brobably consists of browsing Wiccan forums, Instagram, and Twitter. And yet, they figured out how to open an online shop and start a business doing something they're passionate about.

Educated guesses, but poking around a bit on the site & following links gives good evidence this person is a person, not a company, and doesn't employ anyone, much less programmers.

And I've never had a Shopify site pop up a message like this. I think OP hit a fluke, or a MITM, or (most likely) has a virus.

But while you're here use our perfectly functioning newsletter sign up link

It’s time to get rid of the part of user-agent strings that identifies which browser you’re using. It should only include things like mobile/desktop, version of html supported, and JavaScript version supported.

"Hey there, we can't build a functional website, but just go ahead and give us your email address. MK?"

"a lot of known bugs"

Absolutely no capitalization? That always makes me back away. You can't even be bothered to make a proper sentence?

Everyone browse that website and when they see the traffic all using firefox. They will get the message.

"yeah lets just ask our customers to switch browser instead of fixin our website. That will get the job done" I wonder how they came up with this

That store is hosted on Shopify. I'm quite confident they handle Firefox just fine. The customization(s) the company made to defaults on the other hand...

I'm having a 90's Internet Explorer flashback.

I would never shop there again. What a joke.

Put it up on that new dashboard thing they set up

Edit: here it is https://blog.mozilla.org/netpolicy/2024/01/19/platform-tilt/

This seems like like a perfect opportunity to visit your competitors website!

It's like saying Linux is bad for games.

That's it, they just lost a prospective customer!

"... but sign up for our newsletter!"

time to bust out user agent switcher.

What're you buying there, potions?

Went there just now and did not get a pop up. Firefox does not detect any trackers.

Using arguments from the 1990s internet to coerce users seems .... gnarly, my dude.

Strange, I don't get that pop-up with my Firefox.

Might be because I am from Europe

No self-respecting witch uses chrome, website sus.

Hey at least they apologize! 🤣

This is annoying, while there are a few things we can do

1. Report this issue at https://webcompat.com/
2. Change UA to trick this website https://addons.mozilla.org/en-CA/firefox/addon/user-agent-string-switcher/
3. Best choice, change another store :)

My only other browser is curl, does it works on that?

This is a site with no competent designers.

If my client asked me to design and implement something like this, I’d quit. No, fix your Firefox bug, amateurs.

I just went there to test it, and I did not see that popup.

Hey would you be willing to pass the site you found this on so we can all studiously avoid it? :)

Ugly clothes too

Remember when shopping sites didn't need 200mb of javascript libraries to work?

I’m sorry Morning Witch but we’ve got standards, y’know.

User agent extensions go brrrrr 😎

lawls

Use Ublock Origin and remove the banner. Bad banners dont actually block anything.

I just went to the site and didn't get that pop up. Firefox mobile

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I see someone wearing that "Necromancer Trench Coat" (when it becomes available) and I'm going to assume they're hiding a shotgun under it and are thinking of undertaking their own Columbine