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‘My whole library is wiped out’: what it means to own movies and TV in the age of streaming services

www.theguardian.com

‘My whole library is wiped out’: what it means to own movies and TV in the age of streaming services

*What rights do you have to the digital movies, TV shows and music you buy online? That question was on the minds of Telstra TV Box Office customers this month after the company announced it would shut down the service in June. Customers were told that unless they moved over to another service, Fetch, they would no longer be able to access the films and TV shows they had bought. *

145 comments
  • I download or capture everything I pay for. I paid for it, it's mine.

    • I need to look into capturing. Feels like a nice middle ground.

    • same. I buy a lot of software/games and media/music/movies, and before I buy I always make sure I can pirate it down the road if I need to. if I can't, I reconsider how much I need it. I'll switch to my pirated copy at the drop of a hat without a drop of guilt. if it has annoying or unperformant drm? it makes me sign up for an account to use my paid software on my own computer? its servers go down and it won't boot? switched.

  • There are obvious responses here along the lines of embracing piracy and (re-)embracing hard copy ownership.

    All that aside though, this feels like a fairly obvious point for legal intervention. I wouldn't be surprised if there are already existing grounds for legal action, it's just that the stakes are likely small enough and costs of legal action high enough to be prohibitive. Which is where the government should come in on the advice of a consumer body.

    Some reasonable things that could be done:

    • Money back requirements
    • Clear warnings to consumers about "ownership" being temporary
    • Requiring tracking statistics of how long "ownership" tends to be and that such is presented to consumers before they purchase
    • If there are structural issues that increase the chances of "withdrawn" ownership (such as complex distribution deals etc), a requirement to notify the consumer of this prior to purchase.

    These are basic things based on transparency that tend to already exist in consumer regulation (depending on your jurisdiction of course). Streaming companies will likely whinge (and probably have already to prevent any regulation around this), but that's the point ... to force them to clean up their act.

    As far as the relations between streaming services and the studios (or whoever owns the distribution rights), it makes perfect sense for all contracts to have embedded in them that any digital purchase must be respected for the life of the purchaser even if the item cannot be purchased any more. It's not hard, it's just the price of doing business.

    All of this is likely the result of the studios being the dicks they truly are and still being used to pushing everyone around (and of course the tech world being narcissistic liars).

  • Consumers are getting fucked. Media companies will continue to make it worse while trying to improve their bottom line. How long until it is all pay per view at sky high prices that only keep going up?

    I try to own my media in physical form as much as possible. But I don't think it will be long until physical is not an available format. Or unaffordable, like vinyl is now.

    We should have resisted and stopped the DMCA. We should stop all media being rental only. But we do not resist, we comply. We bend over and get fucked like the sheeple we are.

    Until consumers take control of their government they will continue to take it up the ass from corporations. They count on you to comply.

  • I understand that things don't last forever. But and it sounds selfish to say and maybe people might agree, I'd like for these things to last as long as I'm alive to view them whenever I please.

    Though I'm really sick of this god damn hot potato shit with the content that's spread across several streaming platforms. As well as unstable services. "Oh, we've shut this down, fuck your purchases" "Oh, we couldn't sustain this platform, go elsewhere".

    It means a lot to the customer. Doesn't mean dick to these services.

  • My whole library is wipped out

    I assumed this was about an actual library and not some shmuck who got suckered into a thinly veiled rental service.

145 comments